Smart grid introduces a two-way dialogue where electricity and information can be exchanged between the utility and its customers. It's a developing network of communications, controls, computers, automation, new technologies and tools working together to make the grid more efficient, more reliable, more secure and greener.

This smart grid enables integration of newer technologies such as wind and solar energy production and plug-in electric vehicle charging. With the participation of informed consumers, this smart grid will replace the aging infrastructure of today's grid, and utilities can better communicate with consumers to help manage electricity needs.